White-label telemedicine software for self-pay offerings
RxScale is white-label telemedicine software for self-pay offerings. Brands, clinics and pharmacies use it to run the whole flow under their own brand: online questionnaire, video consultation or in-person appointment, medical review, private prescription and the pharmacy chosen by the patient. The medical decision rests solely with the treating doctor.
Live in 14 days once all content is in place · Hosted in Frankfurt + DPA · Works with all shop systems
Services
E-Commerce Integration
Native E-Commerce Integration: Seamlessly connect your digital health platform with e-commerce capabilities, enabling convenient online transactions and purchases.
Survey Designer
Design and deploy customized surveys to gather valuable insights from patients and stakeholders, driving data-driven decision-making.
Integration with Pharmacy ERPs
Streamline operations by integrating with pharmacy ERPs, enabling efficient medication management and seamless data exchange.
Doctors Portal
Empower healthcare professionals with a secure and intuitive portal for efficient patient management, appointment scheduling, and medical record access.
AI-powered Analytics
Leverage advanced analytics and artificial intelligence to derive actionable insights from healthcare data, enabling smarter decision-making.
Security in Design
Our software prioritizes data privacy and security, integrating security measurements from the beginning to ensure compliance with industry regulations.
Revolutionising Medical Assessments with RxScale
RxScale's secure medical questionnaire streamlines the way customers access the right healthcare products. By collecting health data safely and efficiently, this cutting-edge tool ensures personalised recommendations tailored to each user's unique needs.
Seamless Digital Approvals
RxScale's asynchronous approval system empowers doctors to review customer health data and approve prescriptions or products online. This innovative solution eliminates the need for in-person GP visits, saving time for both patients and doctors while ensuring swift and secure healthcare services.
Real-time healthcare on your schedule
RxScale's live video call feature connects patients with doctors for immediate consultations, ensuring accurate healthcare guidance without the need for in-person visits. This efficient solution saves time for both patients and doctors, streamlining care while maintaining the highest standards of service.
Streamline Your Path to New Patients
RxScale’s advanced dashboard empowers pharmaceutical companies with real-time data on top-performing products and patient engagement. By partnering with RxScale, companies can track their growing impact, fueled by higher patient numbers and unparalleled healthcare efficiency.
We partner with:
What we offer
At RxScale, we're on a mission to redefine the future of healthcare collaboration. We bring together a symphony of stakeholders, including distinguished physicians, forward-thinking pharmacies, and discerning patients, seamlessly and efficiently through our cutting-edge white label software platform.
Our platform acts as a trusted mediator, ensuring that this intricate dance of healthcare interactions flows with effortless precision, all under the expert guidance of healthcare providers. RxScale's specialization lies in delivering unparalleled efficiency and system optimization, making it the ideal choice to navigate the complexities of modern healthcare.
Patients served so far
Our platform has facilitated seamless interactions and improved healthcare experiences for over 1,000,000 patients and counting.
Compliant
We prioritize data privacy and security, ensuring compliance with the European Union's General Data Protection Regulation (EU-GDPR).
Customization
Our white-label solution allows you to customize and brand the platform according to your unique requirements, maintaining your brand identity.
How "Prio One" Empowered Over 100k Patients with RxScale's Comprehensive Healthcare Tool
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Frequently asked questions about RxScale
What is RxScale?
RxScale is white-label telemedicine software for self-pay offerings. Brands, clinics and pharmacies use it to run the flow under their own brand: online questionnaire, video consultation or in-person appointment, medical review, private prescription and the pharmacy chosen by the patient. Appearance, domain and patient communication are adapted to your brand.
How does a consultation work?
The patient completes a medical questionnaire. Alternatively, a video consultation or an in-person appointment is possible. A doctor reviews the answers, based on the questionnaire alone where medically appropriate, and can ask follow-up questions via chat or video. If medically appropriate, a private prescription can be created and sent to the pharmacy chosen by the patient.
Who makes the medical decision?
Solely the treating doctor. RxScale provides the technical infrastructure: questionnaire, chat, video, prescription management and transmission to the pharmacy. Whether a private prescription is created is decided by the doctor after reviewing the answers.
Do I need my own doctors?
RxScale can work with licensed doctors. If you have your own medical team, you connect your doctors directly, and your own processes can be mapped. Doctors get tools to review cases, manage prescriptions, chat and hold video consultations.
Who chooses the pharmacy?
The patient can always choose the pharmacy. The pharmacy chosen by the patient handles order and shipping. If it uses the RxScale Pharmacy Tool, it manages these orders there and can recognize the digital patient pass from Apple or Google Wallet.
What does RxScale cost?
Every plan requires a one-time setup fee of €2,500 net. After that you pay per enquiry: €2.49 in Starter, €1.33 in Advanced and €0.75 in Premium. The Custom Option is tailored individually. All details are on https://www.rxscale.com/pricing.
What is an enquiry?
An enquiry is one completed and submitted patient questionnaire. Usage-based billing is based on enquiries, so you pay per enquiry and not per new patient.
How fast can I launch?
Live in 14 days once all content is in place. RxScale engineers set up the platform together with you: appearance, domain and patient communication are adapted to your brand, and the platform is connected to your shop.
Does RxScale work with my shop system?
Yes. RxScale works with all shop systems. With Shopify, the questionnaire sits as a block in your theme; the selection lands in the cart, and the medical review follows after payment. If you connect your own shop via the management API, order status is available via webhook or API. Documentation: https://docs.rxscale.com/
How is data protection handled?
You sign a data processing agreement (DPA) with RxScale. The platform is hosted in Frankfurt. Video consultations are integrated into the RxScale infrastructure as well. Your own obligations as a provider, for example on data protection towards your patients, remain with you.
Discover Innovative Healthcare Solutions
Explore how our cutting-edge technology is transforming patient care and enhancing healthcare efficiency. Get in touch to learn more about our solutions and how they can benefit your organization.