White-label telemedicine for self-pay – connected to your shop
RxScale is the software infrastructure for digital self-pay healthcare offerings, connected to your existing shop – whatever shop system you use. Patients complete an online questionnaire in your brand, doctors review the case, and if medically appropriate a private prescription can be issued and sent to the pharmacy chosen by the patient.
How the process works
Online questionnaire, video consultation or in-person appointment
Individual medical questionnaires in your design; alternatively, a video consultation or an in-person appointment.
Medical review
Your own doctors review the answers, ask follow-up questions via chat or hold a video consultation.
Private prescription
The medical decision always rests with the doctor. If appropriate, a private prescription can be created.
Pharmacy
The prescription goes to the pharmacy chosen by the patient, which handles the order and shipping.
Flexible with your own setup
- Connect your own doctors – the pharmacy is chosen by the patient
- Management API, webhooks and flexible integrations
- White-label telemedicine: design, domain and patient communication in your brand
Billing per enquiry
All options require a one-time setup fee of €2,500 (net); after that, billing is per submitted questionnaire (enquiry).
References
FAQ
What is an enquiry?
One completed and submitted patient questionnaire. Usage-based billing is based on enquiries.
Do I need my own doctors?
RxScale can work with licensed doctors.
Can I map my existing workflows?
Yes. Your own doctors and your own processes can be mapped, and RxScale works with any shop system. The pharmacy is chosen by the patient.
Who makes the medical decision?
Solely the treating doctor. RxScale provides the technical infrastructure.
All questions and answers: FAQ
Can telemedicine be connected to our Shopify or online shop?
Yes. RxScale works with any shop system and connects your self-pay offering to your existing shop. Patients complete the online questionnaire under your brand. Integration runs via the Management API, webhooks and flexible connections to existing CRM or ERP systems; technical documentation is available at docs.rxscale.com.